The Financial Services Compensation Scheme

engage Mutual is authorised and regulated by the Financial Services Authority (FSA) and is a member of the Financial Services Compensation Scheme (FSCS).

protection levels

engage savings, investment and protection products fall within the scope of the scheme.

Insurance policies, including regular and single premium policies and bonds, are covered for 100% of the first £2,000 and 90% of the remainder (to an unlimited amount).

Investments, including CTFs, OEICs and ISAs, are protected for 100% of the first £30,000 and 90% of the next £20,000 (to a maximum of £48,000 per person).

when the scheme comes into effect

The compensation scheme comes into effect when the FSCS, or in some cases the FSA, establish that an authorised firm is 'in default'. This means that the organisation is unable, or likely to be unable, to pay claims against it.

further information

Detailed information concerning the operation of the scheme may be obtained via www.fscs.org.uk, or by writing to Financial Services Compensation Scheme, 7th Floor, Lloyds Chambers, 1 Portsoken Street, London E1 8BN, or by calling 0207 892 7300.

speaking to engage

If you would like to talk directly to us, please call our UK-based contact centre free on 0800 169 4321† Lines are open 8am-8pm Monday to Friday, and 9am-4pm Saturday. Calls may be recorded for training and security purposes. Calls are free from UK landlines only.