Customer area
feedback
As we are committed to being a mutual organisation, we always put our customers at the heart of everything we do. To have you challenging our products and the services you use makes complete sense to us. We believe it is essential for us to understand your views in order to meet your expectations.
Use the links below to find out more about our Customer Panel, and how to give feedback in the event of a complaint.

website & service feedback
If you have feedback on our website or any aspect of the service you have received from us then please give it here




engage Mutual Assurance is a trading
name of Homeowners Friendly Society Limited ("HFSL") and its wholly owned subsidiary
companies engage Mutual Funds Limited ("eMFL"), engage
Mutual Services Limited ("eMSL"), engage Mutual Insurance Limited
("eMIL") and engage Mutual Administration Limited ("eMAL"). HFSL
and eMFL are authorised and regulated by the Financial Services Authority. eMIL
is authorised to conduct general insurance business by the Financial Services Commission
Gibraltar (FSCG) and regulated by the Financial Services Authority for the conduct
of UK business.